Grouped reporting
Employer and manager reporting is aggregated by department. Individual answers are never shown.
Confidentiality
Confidentiality here is structural, not a policy promise. What each person can see is decided by the architecture, and every exception is recorded.
The four guarantees
Employer and manager reporting is aggregated by department. Individual answers are never shown.
Any group with fewer than five responses is suppressed, so no one can be inferred from a small denominator.
Answers and personal details are not sent to partner systems. Only the routing signal crosses the boundary.
Authorised Confidential Care users can access one person’s information at a time. They must give a reason, set an end date, and the access is permanently recorded.
Identity reveal
Confidential Care shows participant references, not names. When support genuinely requires knowing who someone is, an authorised user reveals a single participant and gives a reason.
The reveal expires on its own, only one can be active at a time, and the full history is available for review, including who revealed whom, when, and why.
Why it works this way
Making the exception visible and finite is what keeps the default private.
Open the demo to see exactly what each role can and cannot see.